Access and practical informations Escape Game in Lyon Open 7/7

Can I add an extra player once I have confirmed my reservation ? 

There is no problem for an extra player to join your adventure as long as the group does not exceed the maximum capacity of the game room. The adjustment of the payment will be done on the day and you will be able to pay the difference on the spot by credit card or cash. 

One of the players in my group can no longer come and play the escape game, what can I do ? 

The places are not nominative, you can find another player to replace him. If however you can't find anyone and you have paid the totality of your session, you will receive by mail at the end of your escape game a credit note for the amount of the difference. For more information please contact us via our contac form. 

Is my group really locked in the escape game room ? 

In principle, the escape room takes place in place wich you are locked in and from which you must get out by solving riddles. Nevertheless, in case of emergency or urgent need, you can get out at any time by using the green emergency boxes. Don't worry, the master of the game who accompanies you throughout your adventure will be able to intervene if necessary. 

How does payment work at Clap Escape ? 

The payment of your game session is done online via our secure platform by credit card. This occurs once you have filled in your details and accepted our CGV by ticking the corresponding box. You will then have the choice between paying the entirety of your part or proceeding to the shared payment. If you opt for shared payment, you will receive a link by email to send to other participants so that they can pay their share oneline. On site payment is accepted by credit card or cash. We do not accept checks, holiday vouchers or pass'culture. For more information, do not hesitate to consult our prices page. 

How do I use ma Clap Escape gift voucher ? 

You will have to go to our website, select the room of your choice as well as the date and the time slot that suits you with the number of participants to carry out your escape game in Lyon . Once you have arrived at the payment window, indicated in the "Promotional Code" box the number that is written on your voucher, the amount of your gift card will then be automatically deducted from the total amount of your session. Do not hesitate to contact us via our contact form or by phone if you have any questions. 

How many escape rooms are there in France ? 

Today in France, there are 2333 escape game rooms offered by a total of 799 brands. The main places where you will find games to live an escape room experience are in Paris, Lyon, Marseille and Bordeaux. There are also escape rooms in major French cities such as Lille, Strasbourg and Toulouse. 

Should you book escape rooms in Lyon ? 

Yes it's an obligation to book in advance to make an escape room in Lyon. Reservations are made online via the escape game website. At Clap Escape availabilities are updated in real time. Don't heistate to contact us at 04.69.67.04.07 or via our contact form for more information. 

What are the game rooms offered at Clap Escape? 

The Clap Escape sutdios offer you two original escape rooms on the theme of cinema. "Le Butin d'El Paso", a western room that can accomodate a groupe of 2 to 7 people and is accessible from the age of 10 : sucess rate of 37%. "Dracula", a fantastic thrill room that can accomodate a groupe of 2 to 6 people and accessible from 12 years old : sucess rate 29%. 

What are the opening hours of the Clap Escape studios ? 

Clap Escape, the escape room in Lyon 6th is open Monday to Friday from 12:40 p.m. to 10:10 p.m., Saturday from 9 a.m. to 12 a.m. and Sunday from 9 a.m. to 10:10 p.m., by reservation via our website. Game slots are possible in the morning on weekdays outside school holidays on request via contact form. 

Are the escape rooms air-conditioned ? 

Our escape rooms are air-condtioned in summer of the greatest comfort of our players. 

Is it possible to film or take photos inside the game rooms ? 

For reasons of confidentiality, it is forbidden to take photos or film inside the game rooms. The game master will ask you to deposit your personal effects in an appropriate and secure place before the start of your session. 

What are the prices for an adventure at Clap Escape ? 

At Clap Escape, reservation rates are established according to the numbers of participants : the more you come, the cheaper your place is. It will take a budget of between €90 (session for 2 people) and € 161 (session for 7 people). For more details, see our pricing page. 

How to make reservation at Clap Escape ?

The reservation of a game room is only via website. Slot avaibility is updated in real time. Choose the room you want to play, the day and the time slot that suits you and fill in the number of particpants, you can then proceed to payment. For more information, contact us at 04.69.67.04.07 or via our contact form. 

I was booking and my time slot has disappeared, what should I do ? 

Two solutions to this problem : 

- Another team was booking the same time slot as you and was faster. 

- When you select a slot, it is automatically blocked for you for 5 minutes to prevent another person from booking the same slot. Houwever, if you leave the reservation page to search for information on our site, and then return to the reservation page, you will no longer find your time slot. You will have to wait 5 minutes and refresh your page to acess again. If you still have many doubts, don't hesitate to contact us, we will be there to guide you. 

Can we offer a Clap Escape gift voucher ? 

Absolutely. You can offer a gift voucher that will allow one of your relatives to test our escape rooms in Lyon. Go to the "Gift" tab on our website and select either a game with the number of players of your choice or a gift voucher for the amount you want, unconditionnally. The gift card is valid for one year from the date of purchase and is completely flexible without indication of a particular date. For more information, don't hesitate to consult our dedicated page. 

How long should plan on site for my escape game in Lyon ? 

After making your reservation online, you will receive a confirmation email to let you know the time at which you must show up for the escape room. On D-day, show up 10 minutes before the time of your game session. If you are late, this time will be deducted from the time of your game in the room. It will take about 1h30 on site. 

How many people can we make the escape game rooms ? 

The Loot of El Paso room can be played from 2 to 7 people, including a guide if the group is made up of minors. The Dracula room can be played from 2 to 6 people, guide included if the group is made up of minors. For security reasons, we don't accept players above the maximum capacity of each mission. Accompanying persons count as participants. 

Can my child participate in Clap Escape adventures ? 

The Loot of El Paso room on the western theme is accessible from 10 years old. Combining a fair balance between searching, observation and reflection, this room will delight young and old. The Dracula universe is accessible from 12 years old. The atmosphere of the game room is darker and will require more thought, it will be adapted to a more experienced audience and will require 2 accompanying adults if the group is made up of minors. It will be mandatory to have at least one accompanying adult per mission for security reasons. This companion will be counted as a participant, thus for : El Paso loot : 6 children maximum + 1 accompanying adult; Dracula : 4 children maximum + 2 accompanying persons. 

Are we filmed during our escape game ? 

Our escape game rooms in Lyon are all equiped with cameras and microphones that allow your game master to accompany you throughout your adventure. But rest assured the images and sounds are not recorded. 

One of the participants in my group is pregnant can she take a part in the adventure ? 

Our El Paso Booty room is accessible to pregnant women without any problem. It does not require any particular physical exercise. We don't recommend access to the Dracula room to pregnant women close to term. The room requires a certain agility and can be scary given the atmosphere. Don't hesitate to share your doubts with the game master on site who will be abble to adapt the atmosphere of the adventure for you. 

A person with reduced mobility is part of my group, are your game rooms adapted ? 

Our El Paso Booty western room is accessible to people with reduced moblity without any problem. On the other hand, our Dracula room is not accessible for people with reduced mobility.